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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Medical devices to help people with dementia have been donated to ²gether by Stroud Hospitals League of Friends.

Amplifiers to help people who are hard of hearing, and light boxes to help with mood disorders, were handed over to the Trust by the League at Weaver’s Croft, in Field Road, where the equipment will be in use.

Dr Martin Ansell, ²gether’s Clinical Director for Older People’s Mental Health Services, requested the equipment.

He said: "We are extremely grateful to the League of Friends for their continued support, and this equipment will be put to very good use with the people we work with.

"The amplifiers will help when we are carrying out assessments with people who are hard of hearing, or who perhaps don’t have a hearing aid or have mislaid it.

"The light boxes have a dual purpose. They can be used to alleviate depression where it may be linked to conditions such as Seasonal Affective Disorder. They are also increasingly used to help alleviate behavioural issues and sleep disorders in dementia patients, and we are looking forward to being able to assess the impact of this treatment with the people we work with."

Dr Roy Lamb, who is President of Stroud Hospitals League of Friends, said: "The League of Friends are always pleased to enhance all the medical services and treatments at Stroud’s hospitals.

"It is with great pleasure that we are able to make a contribution to assist the treatment of patients at the Mental Health Services, Weavers Croft with the light therapy boxes and communicator amplifiers."

The League of Friends has provided other support to Weaver’s Croft in recent months, including donations of pictures to decorate the clinical areas. The League has also funded improvements to the reception area, and work will begin on those improvements in November.