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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/

 

Q

Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.

selfharm

Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

A 24-hour a day, seven day a week helpline is now available for anyone in Gloucestershire experiencing mental health distress and needing urgent support or advice.

The service is available by ringing 0800 169 0398.

The line is staffed by mental health professionals who can offer guidance and advice to help you or someone you care for through the initial stages of a mental health crisis.

Other sources of support for mental health and wellbeing both locally in Gloucestershire and nationally are as follows:

For all ages

  • Your GP or NHS 111
  • Gloucestershire Self-Harm Helpline Call 0808 816 0606 or text 07537 410 022. A safe, supportive, non-judgmental and informative service for people who self-harm, their friends, families and carers. Open every day 5pm – 10pm for phone and text support.
  • Samaritans on 116 123
  • Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. Text Shout to 85258.
  • Every Mind Matters

For adults

  • Let’s Talk for support with mental health conditions, such as depression, anxiety, PTSD, OCD and phobias. 0800 073 2200
  • Anyone over 18 in Gloucestershire can now access free anonymous counselling from qualified counsellors via an online chat-based platform – Qwell. Chats can be accessed through a drop-in service or booked sessions; there is no referral needed from a health professional, no waiting lists, and no criteria to meet to get support.
  • Mind. Information, advice and support for people with mental illness and their carers. 0300 123 3393.
  • Independence Trust. Support for individuals, families and communities with concerns about mental health, alcohol or drugs. 0345 863 8323.
  • Mental Health Matters. 0808 145 4507

For young people

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