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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Staff at Charlton Lane Hospital’s Mulberry Ward are celebrating after being given two awards in the recent Cheltenham in Bloom competition. 

Mulberry Ward was judged in the “Community Category”, where they were awarded the standard of gold, and they were delighted to also be given a second award for “outstanding achievement”. This award recognised the work that had been done to make the gardens an enjoyable and beneficial space for patients. 

Charlton Lane Hospital provides specialist assessment, treatment and care for older people with functional mental health problems and dementia. Staff have found the garden to be an integral part of supporting recovery for patients. 

Ward Manager Gemma Hayward explained: “We entered the competition after we recognised the positive impact of gardening on the recovery of our patients. We saw how it enhanced people’s mood, helped with physical activity and gave focus and distraction while people were experiencing distress with their mental health. 

“The Mulberry Ward garden started as a blank canvas and, through hard work, dedication and commitment, it became a haven of colour, activity and relaxation. 

“We involve everyone in regular gardening groups, including not only patients, but their relatives and staff. Particular thanks go to Hayley Brett and Georgina Reynolds, two staff members who hold the monthly patient gardening group. They have worked especially hard in making this happen.” 

The garden includes a sensory herb area, a butterfly corner, a step back in time section, magic fairy door and flowerpot men. 

The judges said that “the dedication of the staff towards ensuring the patients were involved in the garden, supporting their recovery, was amazing, and they all worked really hard to achieve this.” 

At the ceremony there were lots of other people who had entered for their personal and commercial properties. Mulberry Ward were judged in the ‘Community Category’ and received the standard of ‘Gold’ award for the garden, the judges said that ‘the dedication of the staff towards ensuring the patients were involved in the garden supporting their recovery was amazing and they all worked really hard to achieve this’. To our surprise we then received a second  award which was the ‘Outstanding Achievement’ for the recognition of what had been achieved by Mulberry Ward for all of their efforts in making this a wonderful space for patients. 

Gemma added: “We’re absolutely delighted with these awards and they are testament to the hard work of all who have been involved in the gardening project. We will continue to maintain and develop the gardens so they carry on delivering therapeutic benefits and pleasure to patients and everyone who uses them.”