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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Dr Rona MacDonald, Clinical Director of Sexual Health Services, said “The whole sexual health team is really excited about finally being able to work is this great new clinic. This setting will now allow us to provide fully integrated sexual health care in all our services, which is still not commonly available across England.

“We will be offering management of contraception and testing and treatment of sexually transmitted infections as well as other common genito-urinary problems. We will also be providing sexual health counselling services for the first time in Cheltenham. We hope this clinic will be an asset to the health and well-being of the people of Cheltenham.”

The new premises, which opened its doors on Monday 8 June, features seven consulting rooms, a laboratory, reception area, staff offices and service user parking.

Paul Jennings, chief executive at the Trust, said: “We are delighted to be able to provide new, improved and dedicated facilities for the people of Cheltenham while freeing space up at the Acute Hospital site for our colleagues there to expand their services.

“The new premises are easy to access on major bus routes and will provide better access for wheelchair users. We can also avoid inconveniencing patients by sending them to different sites, and reduce the administrative costs and difficulties associated with managing a service based on multiple sites.”

The building is also earmarked to be used to provide other community services in the future.