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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Courses aimed at soothing stress and anxiety and mood boosting are starting in Cirencester next month.

The two courses, offered by ²gether NHS Foundation Trust’s Let’s Talk service, are free and aimed at learning skills to manage and improve mental health and wellbeing. 

Alex Burrage, from Let’s Talk, said: “These courses are psycho educational, and will allow anyone who attends to learn skills, such as relaxation and mindfulness techniques, to help improve their overall wellbeing.

“They are about overcoming stress, anxiety and low mood through tried and tested techniques, with the aim of bringing about lasting improvements in mental health.”

The ‘Soothe Your Stress and Anxiety Course’, which starts on April 10, will teach participants:

  • New problem solving skills;
  • Relaxation and breathing techniques;
  • About the panic cycle and how to break it;
  • How to recognise the physical effects of stress and anxiety;
  • How to understand stress and anxiety and its causes and impact on your life; and
  • How to identify helpful and unhelpful thoughts and change them.

The ‘Boost Your Mood’ course starts on April 11, and will cover:

  • Developing a plan to prevent relapse;
  • Being able to identify obstacles for motivation and action;
  • Knowing different relaxation and mindfulness exercises;
  • Planning a valued direction and smart goals for the future;
  • Understanding how low mood and depression develops and is maintained; and
  • Learning effective ways to improve sleep, diet, exercise and time management.

Each course lasts six weeks. Courses are educational and are not a therapy group so we ask that if you have pressing concerns about your mental health and need immediate help or support, you contact your GP or the Samaritans (08457 909090) .

To find out if this course would be suitable for you, or to find out about a range of other courses offered, please ring Let’s Talk on 0800 0732200.

For further details visit http://www.talk²gether.nhs.uk/.