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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

In 1961, when John F Kennedy was visiting NASA for the first time, he asked a man what he did there.

“I am helping put a man on the moon” was the now famous reply. The man was one of the janitors.

Pascual heads up our Hotel Services Team at Charlton Lane Hospital, in Cheltenham.

Just like the janitor who talked to JFK, Pascual and his team ‘get’ the purpose of our Trust – ‘Making Life Better’.

I had the pleasure of spending a little time with them today, which gave me the opportunity to thank them for the vital role they play in developing and delivering services. I was able to play back to them comments from service users, carers, visitors and our own clinical teams. Comments like:

  • “The best welcome I have ever had”.
  • “Thank you for caring and thinking to ask how I was after I had visited my husband”.
  • “Nothing is too much trouble”.
  • “As colleagues they are brilliant, always smiling, always helpful. We couldn’t do our clinical work without their support.”

Pascual is a leader who cares about his team. He knows that recruiting and developing the right people, setting clear priorities and saying thank you goes a long way.

We are lucky in 2gether that this is an experience I have time and time again across our Trust. We don’t get everything right all of the time; nobody does. Like all good teams, Pascual’s team were also clear what they needed from me as the CEO in order to help them be the best that they could be.

In this sense I work for them and I have gone away clear about how the rest of the Board and I can continue to support Pascual and his team to be as brilliant as they are.

Shaun Clee

Chief Executive

2gether NHS Foundation Trust