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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Gloucestershire Care Services NHS Trust Board has approved the preferred option for a new community hospital in the Forest of Dean to replace the Dilke Memorial Hospital and Lydney and District Hospital. The Board also approved the criteria that will be used to consider a preferred location for the hospital, and agreed to commission an independent body to establish a panel which will include local people and professionals to make a recommendation on the location. 

This decision follows a three month consultation undertaken jointly by the Trust and NHS Gloucestershire Clinical Commissioning Group.  

In making their decision the Board were mindful of the issues and concerns that had been raised through the consultation process. The Board concluded, however, that no new or material information had been presented that would suggest that the case for change should be reviewed. In coming to their decision, the Trust Board also approved a number of recommendations to address the issues that had been identified through the consultation, with a particular focus on ensuring that any new hospital would have the right number of beds to meet the needs of the local population and ensuring travel and access issues were fully considered. 

Chief Executive of Gloucestershire Care Services NHS Trust, Katie Norton said:

“The Board carefully considered all of the feedback received and issues raised from the consultation and are grateful for the time that local people have given to share their views.  We know that there is more work to be done to provide assurance in a number of areas, and we hope that the recommendations we have agreed today demonstrate our commitment to getting this right.  We are determined that this new, significant investment, which will be funded by the Trust, will bring real benefit for the Forest of Dean and remain fully committed to working with the local community to take this forward. 

“The Board, and NHS Gloucestershire Clinical Commissioning Group, have been clear that no final decision has been made on the number of beds that will be provided in the new hospital. We have committed to undertake further analysis and to share this as we know this was a significant concern through the consultation. 

“Our Board appreciates and acknowledges the debt of gratitude we owe to local residents, who have helped develop healthcare facilities and services in the Forest of Dean over many generations. The Board also appreciates the great affection held for two hospitals in the Forest which have and will continue to serve their communities until a new hospital is open. We do understand that many people may feel unhappy with this decision, however as a Board we concluded that we have to act now, recognising that it is becoming increasingly difficult to deliver the high quality services that our teams want to provide”.  


26 January 2018