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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

This week, we are raising awareness of dysphagia across the Trust and we’ll be sharing lots of information here and across our social media channels. Each day we will be sharing a blog from one of our colleagues.

Dysphagia is the medical term used for difficulties in swallowing food or drink. It can lead to coughing, discomfort, weight loss, dehydration, not wanting to eat or drink or taking a long time to eat and drink. In the worse case scenario, food and drink can end up in the lungs and cause chest infections or even death.

The swallow is a complex process involving the coordination of over 50 pairs of muscles and nerves to make sure that the food and drink travels safely into the stomach.

This safe passage can be affected by:

  • Distraction (think about when you have a coughing fit when out for a meal). This can be due to what is going on around you, whether you are too hot or cold, the environment is too loud, bright or dark or too many other people are around, trying to talk or laugh at the same time as eating and drinking
  • Muscle weakness e.g. as we get older (sarcopenia) or temporary e.g. after an operation
  • Lack of sensitivity around the mouth and throat so that the body cannot recognise where the food or drink is
  • Effects of illness or medication, including tiredness
  • Lack of coordination, leading to food and drink ending up in the wrong place
  • Anatomical abnormalities – parts of the mouth or throat not being the right shape, size or not being where they should be
  • Developmental issues with the swallow not developing normally.

A Speech and Language Therapist can help to minimise the effects of any of these. They will aim to make  eating and drinking as pleasant as possible for an individual while also trying to make it as safe as possible.

Helen, Speech and Language Therapist at 2gether

Find out more on our Facebook or Twitter channels.