Search for a condition, service or location
Translate this page



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

A £50,000 grant from a fund set up to help nurses make better use of technology has been awarded to ²gether NHS Foundation Trust.

The funding – from NHS England’s Nursing Technology Fund – will enable ²gether to trial mobile computer devices for staff to access and update the records of service users while out in the community.

It will give staff access to on the spot information, and they will be able to update records there and then, rather than needing to return to an office and sit at a computer.

“We’re delighted that our application for funding was successful, and are looking forward to starting this exciting project,” Trust Deputy Director of Nursing John Trevains said.

“The Nursing Technology Fund was established to make better use of technology to deliver safer, more effective and more efficient care.

“We believe our project will achieve all those aims, by enabling our clinical staff to quickly and easily access accurate patient information while they are visiting people in their homes and elsewhere in the community.

“The mobile devices will save the time it currently takes inputting handwritten notes into computers when staff return to their office, which will enable us to spend more time on clinical care.

“We will begin our trial in September, and I look forward to seeing the outcome and the impact it has upon our staff and service users.”

Our bid for funding was linked to the implementation of the latest version of our clinical information system, RiO, which will go live from July 2014. This includes an application called ‘Store & Forward’ which will enable nurses to download information from RiO to be accessed on a mobile device away from their office base, including in the patient’s home.

We are very mindful of the importance of maintaining the safety and confidentiality of patient records. Security features ensure that all access and auditing is as safe and secure as on our desktop computers.

 During the trial, we will consider which mobile devices are most effective and how staff can make the best use of this new technology. We will also assess whether the use of mobile devices helps staff in their clinical work in improving access to information, and if it helps them to make better use of their clinical time.