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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

An essential upgrade to our telephony system means that incoming calls to some of our sites will be unavailable for a short time on certain evenings this week.

Calls to our crisis service, outgoing calls and internal calls will be unaffected.

The work will begin this evening (Feb 19) when telephones at our Forest of Dean, Cirencester and Tewkesbury sites may be disrupted for up to four hours from 8pm.

Tomorrow evening (Feb 20) phone lines in Cheltenham and Stroud will be affected from 8pm, for up to four hours. This will affect Charlton Lane Hospital, Berkeley House, Laurel House and the Honeybourne Unit.

On Thursday evening (Feb 22) work will be carried out on phone lines in Gloucester from 8pm. This could mean calls into Wotton Lawn Hospital will be affected for up to four hours.

We apologise for any inconvenience this may cause. Each inpatient/hospital site does have an analogue phone to be used for essential incoming calls. These are as follows:

Charlton Lane Hospital – 01242 231816

Wotton Lawn Hospital – 01452 312835

Berkeley House – 07917 517436

Laurel House – 01242 511213

Honeybourne Unit – 01242 694902