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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

This year’s No Smoking Day campaign, run by the British Heart Foundation, had a ‘V for Victory’ theme aimed at helping smokers on the road to success, providing information, support and encouragement to put together a personal battle plan.

Alongside events in Gloucester town centre, the health information bus was stationed outside the Beechwood Arcade in Cheltenham all day with a team of health advisers offering members of the public healthy lifestyle checks and stop smoking tips with more advisors stationed at hospitals and community hospitals across the county.

Elaine Watson, from Gloucestershire NHS Stop Smoking service, said: “We had more than 200 people seek advice on stopping smoking throughout the day, which was an excellent result which highlights how many people there are who want to quit and that they recognise that using the NHS is the most effective way to do so.

“Having the towncrier with us was great fun, but there’s a serious message that we’re here to help anyone who wants to stop smoking. We have clinics all over the county where you can chat to our specialist advisers who can offer medication, advice and support, both one to one and as a group. Every person we see is treated as an individual with their own programme to follow.”

According to national research, one in five UK adults smoke (1) and, of these, around two thirds want to quit.(2) Locally, research (3) shows that 19 per cent of the population in Cheltenham smokes, the figure is 22 per cent in Gloucester and 17 per cent in the Forest of Dean, 15 per cent in the Cotswolds, 16 per cent in Stroud and 17 per cent in Tewkesbury.

Councillor Dorcas Binns, Gloucestershire County Council’s cabinet member for public health and communities, said: “My message to anyone who wants to stop smoking is give it a go, there’s lots of help available and we have a fantastic team of advisers here in Gloucestershire. You’re four times more likely to quit with the support of the NHS stop smoking team than by going it alone.”

Photo: Towncrier Alan Myatt celebrates victory over a cigarette (Elaine Watson is in the costume) outside Gloucester’s Quit Shop on national No Smoking Day

The Quit Shop is at 20 Southgate Street, Gloucester, GL1 2D, and is open Monday to Friday from 9am to 5pm, Saturdays from 9am to 4pm and on Sundays from 10am to 2pm. The shop is still offering two days of free Nicotine Replacement Therapy to smokers trying to stop, while stocks last.

There is also an evening course on a Tuesday evening from 6 to 7pm. Call (01452) 385327

Free text for advice and information: 07537 410 449

Follow on Twitter @StopSmokingGlos.

Facebook: www.facebook.com/Gloucestershire-NHS-Stop-Smoking-Service
Website: www.stopsmokingglos.nhs.uk

No Smoking Day For more information and support to help you quit as well as an online forum where you can talk and get motivation and support from thousands of quitters, visit nosmokingday.org.uk

1. BHF estimate based on latest health surveys. Nov 2013.
2. Statistics from ASH fact sheet. Facts at a glance – smoking statistics. Nov 2013.
3. Estimated local smoking prevalence based on ACORN data, accessed Dec 2013.