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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

We’re supporting Gloucestershire’s 2012 drink drive campaign, which was launched on Friday (Nov 30).


Dr Karen Williams, Associate Medical Director and Consultant Addiction Psychiatrist with ²gether NHS Foundation Trust, attended the launch and said that it was very important to remember that even one drink may have an impact on your ability to drive safely.


“Even a small amount of alcohol has an impact on our ability to perform tasks such as driving. It is impossible to calculate how much you might be able to safely drink before driving because everybody is different,” Dr Williams said.


“There are lots of myths about alcohol, with some people thinking that eating a big meal will lessen the impact drinking has on your body. It might slow the rate at which alcohol gets into your system, but it won’t prevent it.


“People also think that drinking coffee, having a shower and sleeping will make alcohol leave their system quicker, making them safe to drive the morning after the night before. This just isn’t true. Alcohol generally leaves our system at the rate of one unit an hour, and nothing we do will speed that process up.


“The only way to be sure you will not be over the limit is to avoid alcohol altogether if you are driving.”


The theme for this year’s campaign – being run by the Gloucestershire Road Safety Partnership – is Eat, Think and Be Merry.


The campaign’s messages are being promoted using posters placed throughout the county at petrol stations, shops and on the roads. Meanwhile a branded van will target areas across Gloucestershire during December to spread the message.

Dave Hornibrook, Assistant Chief Fire Officer and head of the Gloucestershire Road Safety Partnership, said: “We deal with the effects of drink driving throughout the year and we see the often tragic consequences of just having one or two drinks before getting behind the wheel.

“We hope that motorists enjoy the Christmas and New Year celebrations, but that they separate their drinking from their driving. The alternative is not worth thinking about.”

Inspector for Roads Policing at Gloucestershire Police Jason Keates said: “The message is simple – you can’t know your own alcohol limit so don’t take the risk. The only way to be sure you are safe to drive is to have none for the road.

“If drivers think they can get away with it, they should think again. Officers are enforcing this law every day of the year.”

Within the first 24 hours of this year’s campaign being launched, Gloucestershire Police made three arrests for drink driving.


The campaign is also focussed on combating drug driving – which can also lead to arrest and a driving ban.

For more about the campaign visit http://www.eatthinkbemerry.org.uk/.


If you are concerned about alcohol consumption speak to your family GP or contact an alcohol support service, such as the Independence Trust – http://www.independencetrust.co.uk/home-page.aspx


To find out more about alcohol and your health click here: