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Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/

 

Q

Help in a crisis

 

If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?

samaritans

Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.

childline

Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.

selfharm

Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.

selfharm

Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

The NHS in Gloucestershire has announced that it is stopping visiting* to its hospitals effective from Monday 23rd March 2020.

Trust leaders say that the action is a responsible and proactive measure to take as part of coronavirus (COVID-19) preparedness.

The policy will apply to Gloucestershire Royal Hospital (GRH), Cheltenham General Hospital (CGH) and seven community hospitals in the county:

  • Cirencester
  • The Dilke (Cinderford)
  • Lydney
  • North Cotswolds (Moreton-in-Marsh)
  • Stroud
  • Tewkesbury
  • The Vale (Dursley).

It will also apply to the county’s mental health and learning disability inpatient units:

  • Wotton Lawn (Gloucester)
  • Charlton Lane (Cheltenham)
  • Berkeley House (Stroud)
  • Laurel House (Cheltenham)
  • Honeybourne (Cheltenham)

Professor Steve Hams, Director of Quality and Chief Nurse at Gloucestershire Hospitals NHS Foundation Trust, which manages GRH and CGH, said: “From Monday 23 March we will not allow any visitors unless they have been pre-arranged with the nurse in charge*.

“The number one priority is the health, safety and wellbeing of our patients and staff. We would encourage relatives and friends to please think of other ways of staying in touch with your loved ones such as video calls.

“We understand that these restrictions will be difficult for some patients and their loved ones but at the same time, I think there will be real understanding of why we are taking this precautionary and responsible step.”

John Trevains, Director of Nursing, Therapies and Quality at Gloucestershire Health and Care NHS Foundation Trust, which manages the county’s community hospitals as well as the mental health and learning disability units, added: “We appreciate that our patients and their families may find this decision difficult but I hope that everyone will appreciate we are not taking this step lightly. We are only doing this because we want what’s best for our patients, families, friends and staff as well as our wider communities.

“Please contact our wards for further advice and guidance.”

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