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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.



With the summer Olympics over and the long days drawing in, it seemed a great time to hold our Work Out At Work Week (19-23 September 2016) – a week aimed at encouraging colleagues to be more physically active and promoted by the Chartered Society of Physiotherapy. 

As Health Care professionals we spend large amounts of our clinical time supporting our patients to recover from injury or illness and encouraging them to become more independent including through exercise and activity. 

We tend to be selfless by the nature of our professions. But this week encourages us to think about self. The principles of physical activity and the spectrum of benefits apply to Trust colleagues every bit as much as to our patients. Trust physiotherapists joined forces with the colleague group “Health & Hustle” and together we focused the week on promoting achievable, fun physical activity both within & outside work. 

Colleagues held a huge array of events and activities across the organisation, linking in with the Trust Active Health and Hustle community during lunchtimes and after work.  Organised activities included mid-day walks to High Intensity Exercise sessions and from linking in with the Green Gym to military boot camps. People gave their time walking miles and benefitted from social conversations that just get squeezed out of our busy working lives.  We posted daily videos & blogs, raising the awareness of the importance of activity.  It has been fantastic to see the enthusiasm that spread across our workforce and we have been able to link this in with the Health and Well Being Commissioning for Quality and Innovation (CQUIN), aimed at our greatest asset – our colleagues.

So for a week it was great to see “self” have a higher priority and to be able to give people the opportunity to take part in such a great programme of events, wherever you are and whatever your role.

Thank you to everyone who gave their time, either organising events or taking part in them or just by being a bit more active than you normally would. Look after yourself – there’s only one you!

Sarah Morton – Professional Head of Adult Physiotherapy and Caroline Hooper – Clinical Lead, Musculoskeletal Assessment and Treatment Service (MSKCAT).