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Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

If you are in Herefordshire and need support, please call us using one of the following numbers:

  • Monday to Friday, 9am – 5pm, please contact the team or service who currently provide your care.
  • Monday to Friday, 5pm – 9am and 24 hours on weekends and bank holidays, please call our Mental Health Matters Helpline on: 0800 015 7271

These contact numbers are for people already in contact with our services. If you are not currently in contact with us, please call 111 or your GP.

Our out of hours, weekend and bank holiday service is provided by Mental Health Matters.

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Parkinson’s Nurse Team

Parkinson’s disease is a degenerative neurological condition which can cause tremor, stiffness of muscles and slow movement.  It is a very individual condition with symptoms and rate of progress varying from person to person.

Our team of specialist Parkinson’s nurses offer clinical holistic reviews and provide support and education for patients and their carers.

We run a number of clinics across Gloucestershire, providing caring, friendly support and expert advice for patients and their carers. These are held at:

  • Cirencester Hospital
  • Dilke Memorial Hospital, Cinderford
  • Longfield Hospice, Minchinhampton
  • North Cotswolds Hospital
  • Tewkesbury Hospital
  • Vale Community Hospital, Dursley
  • Whittington House Nursing Home, Cheltenham

Contact us

Call: 0300 421 8109
Fax: 0300 421 8387

You can discuss any difficulties or symptoms you are experiencing, treatment options available and, if necessary, you will be referred on to the appropriate health or social care professional. We also run regular telephone clinics to offer contact, support and information.

Referral information

We accept referrals from patients, relatives or clinicians via telephone, letter, fax or email.

Patients must have a confirmed diagnosis of Parkinson’s disease to be able to access our service.

Please note that if patients send in personal information by email this is by their own choice. Any information will be kept confidential by us, but we cannot guarantee its security. Please state your preferred method of contact from us – email, phone, or letter.

Parkinson’s Team Referral Form

Resources and useful links

Parkinson’s Team Leaflet

PSPA Care Pathway Guide

NICE Guidance for Parkinson’s disease

Parkinson’s UK
Tel: 020 7931 8080
Helpline: 0808 800 0303

Social Services Adult Helpdesk: 01452 426868