Search for a condition, service or location
Translate this page

Covid 19 Information

Please visit www.ghc.nhs.uk/coronavirus/



Help in a crisis


If there is an immediate danger to life, please dial 999 or go to your nearest Accident and Emergency Department.

I am in Gloucestershire

If you or someone you know needs help in a mental health crisis, call our crisis teams. The teams work with those aged from 11 upwards.

Call 0800 169 0398.

And choose one of the following options depending on your location:

  • Option 1 for Stroud and Cotswolds
  • Option 2 for Gloucester and Forest
  • Option 3 for Cheltenham, Tewkesbury and North Cotswolds

Please note: telephone calls may be recorded. If you do not want that to happen, please tell the person who answers your call and they will phone you back on a ‘non-recordable’ telephone.

The number is available 24 hours a day, 7 days a week.

Occasionally, callers may be asked to leave their name and number on an answerphone. In these circumstances, staff will return the call within one hour.

I am in Herefordshire

Mental health services in Herefordshire are now provided by Worcestershire Health and Care NHS Trust. 

Visit their website to find out where to get help – www.hacw.nhs.uk/urgent-help

If you need help but are not in crisis, please contact your GP if in opening hours, or 111. If you don’t have a GP use the NHS service search to locate the nearest one to you. If your query is not urgent, you can find our contact details here.

Are you feeling vulnerable? Do you need to talk to somebody now?


Call free on 116 123
If you are experiencing feelings of distress or despair, including those which could lead to suicide, you can call the Samaritans.

Stay Alive App

A pocket suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app can be accessed through the Apple Store, Google Play and downloaded as a pdf.


Call free on 0800 11 11
If you are a child or a young person you may want to speak to Childline.


Call 0808 816 0606
Or text 07537 410 022
A safe, supportive, non-judgmental and informative service for people who self harm, their friends, families and carers.
Open every day 5pm – 10pm for phone and text support.


Text 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

We know that death, dying and bereavement tend to be topics which many people are not comfortable talking about.

However, the NHS in Gloucestershire is encouraging people to talk about these important issues as part of a campaign to promote awareness of the benefits for people becoming more active in planning for a “good” death, whether this is their own death or that of a loved one. Importantly, people are also being encouraged to think about this in advance of ill health.

During this year’s national Dying Matters Awareness Week (8 – 14 May), the NHS Health Information Bus will be out and about around the county, encouraging people to think about what they can do to prepare themselves and others for the inevitable reality of death and dying and to support friends, family or neighbours when they are affected by these issues, such as following a bereavement.

Dr Emma Husbands, Consultant in Palliative Care at Gloucestershire Hospitals NHS Foundation Trust, said:

“Talking about and planning for death and dying is never easy, whether this is about yourself or the people you care for.

However, we all need to have the chance to have these difficult conversations, to help us express our priorities for end of life care and enable the people we love to talk to us about their wishes. This knowledge can help us focus care for each individual.”

The NHS Information Bus will carry lots of information about death and dying, with experts on hand to discuss people’s concerns. The aim is to create a friendly space for people to ask questions about end of life care issues, such as making a will, planning a funeral or coping with bereavement.

Dr Hein Le Roux, clinical lead for end of life care at NHS Gloucestershire Clinical Commissioning Group (CCG), said:

“We took the Information Bus around the county last year, and it was so successful we wanted to do it again.

Lots of people had so many questions, or said they were glad to be able to talk about death. It can be an awkward subject but if we can’t talk about it we only make it more difficult to deal with. Please come along and have a chat with us.”

The theme for this year’s Dying Matters week is “What Can You Do” as it challenges people to do something practical. This might be something for themselves, like making a will, or something for someone else who is bereaved, or caring for a dying relative. This could be something as simple as cooking a meal or walking the dog, but can make a huge difference to someone coping with death or bereavement.

Susan Field, Director of Nursing at Gloucestershire Care Services NHS Trust, said:

“Nurses are extensively involved in supporting people and their families when nearing the end of their life. This ranges from having sensitive conversations with individuals about their end of life choices, recognising any deterioration and providing compassionate care so that any death is dignified.

It’s also important to remember that our nurses continue to support different faiths and beliefs and that they provide care that respects spiritual and religious needs as I believe that if these supportive approaches are present, it helps family members in grieving for  someone they love.”

About 1% of the UK population dies each year, which means about 6,000 people will die in Gloucestershire this year, and each of those deaths will affect many more people in different ways.

8 May 2017